Senior Account Manager – Google Ads

Job Type: Full-time
Location: Remote — Germany
Compensation: €60,000–€85,000/year
Experience: 5+ years
Language: German C2 / native-level German

About the Role

We are seeking an experienced Senior Account Manager with strong hands-on Google Ads expertise to manage and grow a portfolio of established e-commerce clients.

This is a high-ownership role combining client relationship management, performance marketing, retention, and commercial account growth. You will own client relationships from onboarding through long-term retention, while actively managing Google Ads campaigns and identifying opportunities to expand existing accounts.

The ideal candidate is an experienced agency professional who is commercially minded, highly communicative, comfortable handling difficult client conversations, and capable of working independently in a fully remote environment.

What You'll Do

• Own the full client relationship from onboarding through long-term account management.

• Manage approximately 8 enterprise or 15 mid-market e-commerce accounts simultaneously.

• Oversee clients with monthly advertising spend typically ranging from €5,000 to €50,000.

• Manage and optimize Google Ads campaigns hands-on, maintaining a strong focus on performance.

• Monitor client satisfaction and proactively identify potential churn risks.

• Handle challenging conversations and client pushback professionally and confidently.

• Develop and execute strategies to improve retention and customer satisfaction.

• Identify upsell, cross-sell, and contract renewal opportunities.

• Manage the commercial and contractual aspects associated with renewals and account expansion.

• Build trusted relationships with decision-makers and become a long-term strategic partner to clients.

• Work autonomously while maintaining strong communication and accountability within a remote team.

• Take increasing responsibility for team development, with the opportunity to eventually build and lead a small account management team.

Requirements

• 5+ years of professional experience, preferably within agency-based account management or performance marketing.

• Extensive Google Ads experience, including the ability to independently launch, manage, and optimize campaigns.

• Proven experience managing multiple client accounts simultaneously.

• Strong understanding of e-commerce performance marketing and client-side business objectives.

• Demonstrated ability to identify and prevent customer churn.

• Strong commercial awareness with experience identifying upsell and renewal opportunities.

• Excellent communication skills and an enthusiastic, confident, extroverted personality.

• Comfortable managing difficult conversations, objections, and dissatisfied customers.

• Highly organized and capable of managing competing priorities independently.

• Native-level German proficiency (C2).

• Strong self-management skills suited to a fully remote working environment.

• A stable career history and long-term orientation are preferred.

• Leadership potential or an ambition to manage a small team is advantageous.

Nice to Have

• Experience with Klaviyo or e-commerce email marketing.

• Previous experience working with e-commerce brands.

• Experience across multiple consumer industries.

• Prior experience mentoring or managing account management professionals.

• English-language proficiency.

What You'll Get

• Fully remote work within Germany with significant autonomy over how you organize your working day.

• Direct ownership of a portfolio of established e-commerce clients.

• A performance-oriented environment focused on measurable client outcomes rather than activity or attendance.

• Compensation aligned with your experience, seniority, and expectations.

• A retention-linked bonus structure that provides additional earning potential based on customer outcomes.

• A clear pathway toward team leadership and management responsibility.

• Exposure to a diverse portfolio of German-speaking e-commerce businesses across sectors including food, beverage, health, beauty, and more.

• Opportunity to work across both Google Ads and e-commerce growth marketing, with additional exposure to email marketing and Klaviyo.

Hiring Process

1. Submit your application.

2. Complete an initial interview.

3. Participate in a technical/fachical interview focused on your experience and expertise.

4. Final hiring decision.